The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites

Description

Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years.
This procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure.
This contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites.

Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years.
This procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure.
This contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites.
The aims and objectives include:
• Provide a safe, welcoming, and sustainable environment to help service users sustain their occupation and access support towards independent living.
• Offer a flexible and responsive approach, adapting security levels to match site and resident needs, including emergency interventions.
• Scale provision up or down as required, in coordination with site management and commissioners.
• Maintain an unobtrusive presence, ensuring residents can live without unnecessary interference.
• Add social value by reducing anti-social behaviour, complaints, and demand on emergency services.
Key Responsibilities include:
• Site Security & Access Control – mobile and static patrolling, securing premises, and monitoring entry points.
• Incident Response & Risk Management – Handling security incidents and safeguarding residents.
• CCTV & Surveillance – Monitoring and responding to security threats.
• Supportive Engagement – Providing a visible presence to reassure residents and the local community.
• Naloxone Administration – Delivering life-saving intervention in opioid overdose situations.

Additional information

Use the following links to access information about the buyer, tender notice documents and further resources about this tender opportunity.

---

What to look for

All public procurement notices are published in a standard format, which should give you some key information to assist with your bid decision:

• Name and details of contracting authority
• Where to register and access the tender documents
• Scope and descriptions of the procurement exercise
• Place of performance
• Estimated contract value
• Contract duration and dates
• Conditions for participation
• Procedure for tendering and the submission deadline

Need more help?

Complete Tenders can help you find out more about this tender opportunity and navigate the next steps which sometimes involves a complex procurement procedure. Call us now on 01707 244713 if you have a question, we’d be happy to point you in the right direction!

Our team has the experience you need to help you prepare an outstanding tender. We will advise on everything you need to know about the tendering process, help with tender documents, tender response questions and preparing your final submission. We will work to your needs, forming a close understanding of your business to give you confidence and support that results in cost-effective bid management and tenders that win contracts.

More information on Contracts Finder and doing business with the government can be found HERE.

Complete Tender Coverage

Following Brexit, the new official Find a Tender system has been developed by UK Government to detail all public procurement contract opportunities expected to be over £122, 976 for Central Government or £189,330 for the remainder of the public sector e.g. NHS contracts, Local Authority contracts, Housing Association contracts. Publishing requirements for all of the public sector are in place to ensure transparency, fairness and open competition.

All UK public sector opportunities under these values, but over £10,000 for central government or over £25,000 for other public sector organisations, are still required to be published on Contracts Finder. Scotland, Wales and NI also have their own dedicated sites: Public Contracts Scotland, Sell2Wales, eSourcing NI and eTendersNI.

Complete Tenders have centralised and consolidated all of this information into a single, easy to use platform that is updated hourly with all new opportunities.